I don't have a lot of sympathy with the graphic artists who complain about the quality of the large print image. You get what you pay for. For someone who is a computer geek I have to say setting up this printer was rather fiddly and the instructions aren't wonderful. Depending on your desktop model you can find it on the side, top, front or back of the computer.
For All-in-One PCs you will find it on the back. If your computer is currently functioning you can find the serial number by using a simple keyboard command. Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product.
Examples of where to find your product information label. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language.
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This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Facing print or scan issues after upgrading to macOS Catalina Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability.
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HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Issue The quality of the printout or printed image is not as expected. Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.
If you did not install the full software when you installed your product, click here to go to the software and drivers page , and then download and install the full feature software. Solution one: Use genuine HP cartridges. HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges.
If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage in English. Solution two: Allow automatic servicing to complete.
Many print quality problems with black ink, such as poor black text or issues that occur with a newly-installed black cartridge, clear up with the printer's automatic servicing routine. There is nothing you need to do.
The print quality should start improving in a few hours. If you cannot wait, you can clean the printhead. For more information on how to clean the printhead, see instructions in this document to clean the printhead. Solution three: Check the paper Use the following guidelines to make sure that the paper you are using is appropriate for the print job.
If it is not, reload the product with an appropriate paper type. Load the paper print side down in the input tray. Many papers have printing and nonprinting sides, such as photo paper and envelopes. Usually, the smoother side is the "print side," and sometimes the non-print side has a logo of the paper manufacturer on it.
Do not use wrinkled or curled paper. Use only clean, wrinkle-free paper. For everyday text documents, plain paper with ColorLok technology works well. Paper with ColorLok technology is industry-standard paper that works well with HP ink. For documents with dense printing, such as high contrast graphics or photos, use HP Advanced Photo Paper for best results. Some paper might not absorb ink as well as others. If your prints smear easily, make sure you are using a recommended paper.
Store photo paper in its original packaging inside a resealable plastic bag. Store the paper on a flat surface in a cool, dry place. Load sheets of photo paper only when you are ready to print, and then put the unused paper back in the packaging. Try using a different paper.
This determines if the problem is related to the paper. Do not replace cartridges to fix vertical streaks. Examples of horizontal streaks and vertical streaks in printout.
Figure : Horizontal streaks in printout. Figure : Vertical streaks in printout. Continue with the following troubleshooting steps if your printout contains horizontal streaks, or other print-quality issues besides vertical streaks. Do not replace cartridges for vertical streaks in a printout.
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