Details required :. Cancel Submit. In reply to JoeGarnertoo's post on September 17, Hello Joe, Thank you for your reply. Please follow these steps: a.
In notepad, copy and paste the following: Windows Registry Editor Version 5. Save the file as. Right click. Click yes, when message prompts.
Thank you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Type the following commands one line at a time to stop the print spooler, delete the printers folder content, and restart the printer spooler, and press Enter :. Fix Print Spooler using Command Prompt After you complete the steps, you should be able to send a print job to the printer, and this time the printer should work.
While this guide focuses on Windows 10, the ability to reset the Print Spooler has been around for a long time, which means that you can use the same steps on Windows 8. A similar update is also available for version and the original version of the operating system. Update July 8, If the update to fix the PrintNightmare vulnerability is causing problems, you can always uninstall it using these steps:.
Search for Command Prompt , right-click the top result, and select the Run as administrator option. Here is the way:. Step 3: Restart your computer, connect to the Internet and plug in the Printer to your computer. Then the system will automatically reinstall the driver.
There is a built-in tool on Windows that you can use to fix issues related to the printer, which is Printer Troubleshooter. Here is a quick guide on how to do that:. Step 3: Click Printer in the right panel and then click Run the troubleshooter. Step 4: Wait for the process to complete and then restart your computer to check if the error still exists.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix.
For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:. If you do not see your language, it is because a hotfix is not available for that language. To apply this update, you must have update installed in Windows 8. You may have to restart the computer after you apply this hotfix.
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time DST bias.
Additionally, the dates and the times may change when you perform certain operations on the files. Important Windows 8.
However, hotfixes on the Hotfix Request page are listed under both operating systems.
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